One of Hart's
most challenging clients was a small retailer who kept all his books manually
and whose methods were haphazard at best. Credit card transaction statements
were not being reconciled and bank statements were not balancing with
the check register. Hart was able to set up a system to transfer the data
from his check register and credit card receipts and statements to an
accounting program. This allowed the owner to see exactly where his money
was going and how his business was doing financially.
Bank statements were reconciled in a timely manner once Hart took over
the books. Hart also set up a spreadsheet to break out the credit card
processing charges so the accounts could be easily reconciled. With the
transactions computerized, Hart was able to provide the owner's accountant
with concise and accurate reports. This saved the business several hundred
dollars in accounting fees.
Prior to Hart managing the books, the owner never knew what his bank balance
was. Hart was able to provide him with an accurate balance to help prevent
his continuing overdrafts, thus saving him multiple overdraft charges
each month. Unfortunately, in this instance, the owner's set patterns
and resistance to change limited Hart's ability to further increase the
efficiency of the business operation.
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